We offer three different tariffs to choose from.
|Contract terms||Tariff Free||Tariff Private||Tariff Professional|
|White label address||-||€ (annually)||inclusive|
|Free period of storage||days||days||days|
|Exceedance of free period of storage (per parcel)||€ (daily)||€ (daily)||€ (daily)|
|Extension of storage space (per m³)||€/m³ (monthly)||€/m³ (monthly)||upon request|
To register with us you must be at least 18 years old.
After choosing your tariff, you will be directed to the registration form.
In order to successfully signup, we need your general personal data for the billing purpose, as well as a copy of your valid ID or passport in order to confirm your identity. This document can easily be uploaded using the form.
You can blacken certain areas like your portrait if you do not want us to have this information. See an example.
Usually we will verify your data within one to two working days. When this is done you will receive an email with further information regarding the process. The following steps will be:
- Complete the registration by paying the registration fee.
- Get your personal Mailbox Germany shipping address.
As soon as your registration is complete, you will be able to use our service straight away.
We are looking forward to receive your shipments.
For the two tariffs Private and Professional, a basic fee will be charged. This fee is due with your first order at Mailbox Germany. The fee is payable along with the payment of your first invoice.
Both, the tariff Private and the tariff Professional have a minimum contract period of 12 months. The contract will automatically be extended by the duration of the prior selected period. You can cancel your contract no later than four weeks before the contract expiration date. For the tariff Free, there are no contract periods.
If you want to close your account, please get in contact with us.
Your Mailbox Germany address
One key element of our service is the address we provide you with. It is very important that the address is labelled correctly on all shipments sent to us, because it identifies the shipment as yours. That means that it is very important that the data you give us is accurate and complete, especially your Mailbox ID is crucial.
The order of the individual customer name and the Mailbox ID is not that important for us to fulfill our service properly. This could be helpful if the number of fields in a address form is limited.
A checkout form of a merchants shop could look like the following example. Please always try to give all components of your Mailbox Germany address.
We provide two types of addresses. A normal version which includes our company name and a so called white label, which is intended for companies or business usage, because it won't contain our company name.
So your address will look like one of the following two examples: